How to Reach an ETS Representative Regarding the ParaPro Assessment
- Phone:
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1-800-772-9476 — United States, U.S. Virgin Islands, Puerto Rico and Canada.
1-609-771-7395 — all other locations.Representatives are available Monday–Friday from 8 a.m.–7:45 p.m. ET.
Recorded information is available 24 hours a day if you use a touch-tone phone. Phones are busiest between 11 a.m. and 2 p.m. ET and all day on Mondays.
- Technical Support:
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1-609-406-5622 — all locations
Representatives are available Monday–Friday from 8 a.m.–8 p.m. ET.
- Mail:
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ETS — ParaPro Assessment
P.O. Box 6051
Princeton, N.J. 08541-6051 - Overnight Mail:
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ETS — ParaPro Assessment
Distribution and Receiving Center
225 Phillips Boulevard
Ewing, N.J. 08628-7435 - Fax:
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1-609-771-7906 or
1-609-771-0581
Test takers should include the following information exactly as entered when they registered:
- name
- address
- date of birth
- test date
- candidate ID number (if known)
- Social Security number (if previously supplied)
- phone number (U.S. residents only)